Spend less time creating knowledge base articles

• Simple, Fast, Effective

  You will create more documentation in less time with less effort. Your customers will be thrilled and your support requests will drop. Guaranteed.

• Integrate with Zendesk

  Create a Documentation tab in your Zendesk support site. Use ScreenSteps Live widgets to quickly point customers to answers in your documentation.

• The Simplest Workflow in the Business

  Software tools are useless without an effective methodology. Our “Plan Not to Plan” methodology makes it possible for anyone to create great documentation effortlessly.

Everything you need to create fantastic documentation

ScreenSteps Live provides all the tools you need to create, publish and deliver exceptional documentation:

• ScreenSteps Desktop for authoring content (Mac/Windows).
• A cloud-based solution for simple collaboration between authors on your account.
• Simple permissions for making your content public or private.
• The best customer support in the industry for getting the most out of your documentation.

“Zendesk is great, but adding ScreenSteps Live makes it more powerful. The combination of ScreenSteps Live and Zendesk makes it easy for us to provide our customers with the clearest answer in the shortest period of time.”