Content Organization on ScreenSteps Live

Your Account

When you sign-up for ScreenSteps Live you will create an account. All of your lessons and manuals will be stored under your account. By default, the only people who can see this content are other admin users that you create in your account.

Spaces – Distribute Your Content

The way you distribute your content to end users is through Spaces. In this example we have set up three spaces for three different audiences:

1. Product Documentation: This is where we will put content that we want our customers to see (e.g. lessons on how to use our products).

2. Internal Training – All Employees: Here we will put lessons for our employees — how to use internal tools, best practices, etc.

3. Development Team Documentation: In this space we place lessons that only our development team needs access to. This might be prototype documentation, procedures for checking code in and out, etc.

Controlling Access

You probably don't want everyone seeing all of your documentation. Spaces provide an easy way to control access to your content. If you mark a space as protected then users will need to log in before they can see the content in that space. You must assign users to a protected space before they can view it. Public spaces are viewable by anyone.

In this example our Product Documentation is viewable by everyone, Internal Training is viewable by all our employees for whom we have set up reader accounts on ScreenSteps Live and Development Team documentation is only viewable by the development team. This is just an example. Any combination is possible.

What Goes in a Space?

A space can contain one or more Manuals or Buckets . Any manual or bucket in a space will be viewable by all users who have access to that space.

Manuals

Manuals are collections of ScreenSteps lessons that have been organized into a logical flow. They have a table of contents and next/previous lesson links. You can create complete manuals in ScreenSteps desktop software and publish them to ScreenSteps Live with a single click.

Buckets

Buckets are just a collection of lessons without any type of organization. You might create a bucket called "Tips and Tricks". Then you can post any 'tip or trick' lesson into it. There is no table of contents and no "first" or "last" lesson. You are just throwing lessons into a bucket.

Putting it All Together

So, continuing with our example, our ScreenSteps Live account might look like this:

1. Production Documentation: one or more manuals.

2. Internal Training: a few manuals on certain internal systems we use as well as a "Tips and Tricks" bucket.

3. Development Team: a development bucket where the dev team drops anything they need access to.